Shipping, Exchange And Return

Shipping General Information

Shipping charges are determined by the total dollar amount of the order before any deductions. On backordered items, the total shipping and handling fees will be charged on the first shipment. The remaining backordered items will be shipped via Standard Delivery at no charge.

All orders are subject to verification and quality controls prior to shipment.

Orders will not be shipped to P.O. Boxes or APO/FPO addresses.

DESPI SWIMWEAR is not responsible for shipping or other delays which are beyond its control, such as poor weather conditions, acts of god, natural disasters, or customs delays in the recipient country. Customers who contact us within 20 business days from shipment date claiming that their items were never delivered are eligible for a replacement item or store credit only. Please note you may receive several shipments to complete the fulfillment of your order.

International Shipping

Delivery times vary from country to country. DESPI SWIMWEAR is not responsible for any duties, tax or fees levied by border government or customs agents. For more details, please contact your local customs office.

DESPI SWIMWEAR will deliver your product within 2 to 10 business days from the confirmation of your financial institution. Delivery will be based on the information you filled out for your address. If you would like us to send to a different address, simply click the Deliver to another address option.

Orders placed using a credit card with an international billing address will go through a process of fraud verification, which may delay the delivery time of your order. All international orders must have the same billing and shipping address.


Shipping within USA:

Please choose the carrier and shipping method with your zip code.
(DHL, UPS, USPS)


Shipping to Canada:

Standard - $12,00 (approx. 6 to 20 business days)
Express - $30.00 (approx. 4 to 10 business days)


Shipping to Europa:

Standard - $12,00 (approx. 6 to 20 business days)
Express - $30.00 (approx. 4 to 10 business days)


All other countries:

Standard - $12,00 (approx. 6 to 20 business days)
Express - $30.00 (approx. 4 to 10 business days).

 

 

 

Returns General Information

DESPI SWIMWEAR seeks to maintain the best relationship with its customers through respect and transparency, and therefore we accept returns, with the guarantee of a refund (see policy below).

We accept returns and exchanges within a period of 20 days from the date of purchase.

There will be absolutely no refund or exchange after the deadline of 20 days from the date of purchase.

All tags which include labels and sanitary liners should all be attached to the item for a full refund.

Used, dirty, worn, damaged or washed items can not be returned.

If the merchandise has been damaged or has a manufacturing defect, we will replace it without any additional cost.


Wrong Address, Non-Received Items and Returns

If the item is not received/picked up by the client and sent back to us by the shipping company, the client will be charged the actual shipping charges incurred by DESPI SWIMWEAR (not as per above table). The price of the item, minus actual shipping charges and any unpaid customs/duties, will be credited once we receive the item from the shipping company.

 

Once when we receive the package, after all checked and certain, we will make the refund within up to 10 working days, debiting all related fees. (U$5.00 restocking, and Return-Shipping)


Return for Refund or Store Credit

Click the START RETURN to begin the return process. Please ensure to meet the conditions of return as outlined below.

* Orders returned for refund - when all items in an order are returned for refund - are subject to a $5.00 USD one-time restocking fee.

 

Please press button below to start return process.